Did dealer pull a bait and switch?
The company I bought my item from didn’t actually have my item. They didn’t alert Chairish that the item I bought “wasn’t available” until after the date it was to have shipped (my payment had been processed the month prior - over $2000). Then, when I selected a replacement, it was over a week until I was notified that I would get it. THEN, the item wasn’t shipped from CA to PA, as the supplier advertised on Chairish, but from overseas, so I had to complete customs information. Chairish support simply said , “sometimes items are shipped from overseas even when they say US.” Chairish offered to complete the customs details, but I was extremely frustrated by this point. I finally got my replacement item after 6 weeks, low confidence, and a compromise.