Good company but bad logistics
Firstly, the customer service team Jessica is responsive. All my enquiries are replied within less than a day. Secondly, i understand the shortage of the phone is hard to acquire and really frustrate as their website listed got stock but when i purchased they said no stock so a bit misunderstanding and miscommunication. I purchased the phone with fast delivery to nz but i got it after nearly a month (in transit for 25 days). But this is all because of covid so i ask ppl to be patient and give them a chance.