Great aftercare
Have had a Xiaomi phone for 3 months and unfortunately it wouldnt turn on last week. Did live chat and they suggested some fixes but non worked so they put in a request for a work order a prepaid jiffy bag was sent out and was received 3 days later. The phone was sent off and was returned to me within 5 days. Really impressed with the quick turn around on fixing the phone and sending it back. I have always had apple phones and was dubious to buy a make I had never heard of and some negative reviews on aftercare but it was all dealt with quickly and efficiently.