Tremendous Customer Service
It had been a while since I logged into my Fender account and things have changed since last time. I had difficulty logging in but the folks who traded emails with me for more than a week or diligent and kind and forgiving in helping me understand things I was not understanding in order to update my account. These were conscientious people who exhibited a tremendous amount of patience with me until everything was resolved. The show tremendous insight and determination. I appreciate them very much for that. I wish every customer service experience from every company I deal with could meet the standard for customer service that these folks have set.