My March order was super late they said…
My March order was super late they said it shipped (and it actually had not shipped) and I kept sending emails and all they responded was that they have the same tracking information as me. But the problem was they never actually had shipped it yet. So I tried to cancel it by email and they didn't cancel it. instead they did go ahead and finally ship it and I got it. so then I tried to cancel all future orders by email and never got a response. I finally figured out how to do it in my account. I will never order from them again. The customer service stinks as it is basically non-existent. I also left multiple phone messages (no one EVER answers the phone) and my calls were never returned.