An Alternative View
We thought we give MACROS a go when they said new customers would be given $20 discounts over 4 weeks for meals purchased. We left MACROS after just 2 weeks. Had problems from week one when a purchased meal was omitted. Despite requests for clarification, their responses were not clear. In Week 2, we purchased the 10 requisite meals but were given credit only for the Week 1 missed meal. The promised ongoing discount was absent. Queried again their accounting process, but their initial reply made no sense. The lack of respect & courtesy was apparent when two further emails requesting clarification went unanswered. Maybe the advertised discount was never intended to be given? We are still owed the promised credit. This lack of integrity has left a bad taste in the mouth – not that the meals were tasty. They were sometimes dry or overcooked. Be very attentive to how MACROS charges you. Complain to Fair Trading in NSW where they are located and Fair Trading in the state or Territory where you live if they mischarge you. I will be doing that! Definitely not recommended!
