WARRNING
As a new user, getting hold of a person is impossible when you call the 1688 number. I spent 1.5 hours getting through and, I was sent to the App Store - one-time pass codes, etc. None of it worked, so I had to call a different line to talk to a person who could transfer me to the center in the Philippines. Finally The technician showed up well, knowing that one router is not sufficient to cover the layout. So now I need to go through the process again to get the second router. I want to give zero stars as this is probably the worst experience, but unfortunately, I have signed up for two years!! Please don't repeat my mistake.