My event (purchased July 17th
My event (purchased July 17th, 2019) was cancelled due to COVID (May 28th, 2020). I was not offered a refund but was offered a credit that needed to be used within 18 months. I explained that I did not want a credit, I don't usually go to shows, this was to be a one time deal. They refused. Months later, I used my credit to purchase tickets to another show. I just receive an email months later telling me that this show has been rescheduled from 6/25/2021 until 06/02/2023. That is two years from now!!! When I tried to call customer service I had to jump thru all sorts of hoops on their stupid automated system, giving me all sorts of options EXCEPT THE ONE I WAS CALLING ABOUT. Once I finally cracked the code and was transferred to an actual customer service agent, I was HUNG UP ON! TWICE!!!!!!