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Alexandra Amador

美国

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BWSS Fit

So much for supporting a small business smh

I ordered my adjustable dumbbells a few days before thanksgiving. It took 5 weeks to arrive and when they did come, one of the bases was broken. I contacted customer support, sent pictures, and was told a replacement would be shipped in 4 weeks. It has now been 8 weeks, no replacement has even been shipped out. I contacted customer service for an update and they said “i was able to find a replacement, it should ship out this week. You’ll receive the tracking once shipped.” It has now been a week since that email and still haven’t received confirmation of shipment. So much for supporting a small business.

2021-04-01