Their customer service is great
Their customer service is great! I bought a sauna from another company and could not get a response from them when I needed replacement parts. I called this company, and they got me in touch with the company I originally purchased the sauna from, and I was able to get what I needed. If not for their effort to help, I would have been stuck. And they helped me for no other reason than to be helpful. When I needed new rocks for my heater, I remembered their kindness and purchased the new rocks from them. I will continue doing business with them moving forward.