It is very early in my process but so…
It is very early in my process but so far, so good. I’m happy that NAVA now accepts certain health insurance plans. Their call center, mobile, and virtual communications are very good, and their patient portal is user-friendly. I have just had my first 30-minute virtual consultation with a Nurse Practitioner, who reviewed my health goals and my medical history with me. This was followed by a call-center check-out desk representative who clearly explained NAVA’s hybrid membership-plus-insurance model. All documentation including lab test request were provided on the portal. I can make a decision as to the membership level I want after my future in-person one-hour consultation at the Fairfax, VA center. Stay tuned!