Outstanding Customer Service
This company has outstanding customer service. Last summer. my husband and I bought the Quictent 10x10 Ez pop up Canopy Tent with Netting Instant Screen House Mesh Screen Walls. The Canopy Tent arrived with a broken part. Quictent sent us a replacement part immediately at no charge. The canopy tent was absolutely wonderful! We could sit outside and visit with friends, protected from the sun, bugs, and Covid-19. One evening, we put away the cover but left the frame up. Overnight, an unexpected storm with extremely high winds twisted and broke the frame. We want to use the tent again this summer, so we wrote to customer service. We received a rapid response to our email, with a reasonable offer for a replacement frame. I highly recommend this company.