Great phone.
Bought a redmi 9 through xiaomi. Upon arrival loved the look of the phone but realised it didn't have NFC which I needed. Talked to customer service who instantly agreed to refund the phone. A jiffy bag was sent promptly and was refunded after a short wait. Unfortunately the 9 pro was out of stock on Xiaomi So had to buy from Amazon. Phone is amazing, I think it's the best phone I have ever had!! Such a bargain at the price.