Umay walking pad stopped working…
Umay walking pad stopped working exactly 1 month to the day it was delivered. Video sent as proof to Umay customer services. I was asked if I wanted a refund or replacement, I chose refund. They stated that I would need to cancel the current refund request and resubmit. Changing the reason from faulty to no longer wanted/change of mind for their reviews. I purchased through TikTok shop. I don’t believe I would have been able to open another dispute and it would have closed the case leaving me without a walking pad or refund. Suspicious behaviour.