I ordered a jacket and paid extra for…
I ordered a jacket and paid extra for the fine inspection service of the zip and the logo. When the jacket arrived the zip did not work at all so the jacket was pointless. I supplied video evidence and I asked Orientdig for a refund. Orientdig said the seller was only prepared to refund me £7 (the jacket was £59.00 and shipping was £20). It's totally unacceptable as the jacket is unwearable. I am more annoyed that I paid extra for the zip to be inspected by Orientdig and it was faulty and they still approved it!