Frozen items defrosted
I had a sainsbury's home delivery grocery order and when It arrived the frozen lollies were like milkshakes the pizza which was supposed to be frozen was defrosted. When I phoned customer service I was offered an e-receipt I said no so as I don't usually get home deliveries I would not get to use it. I was told by Jardon I would receive an email to confirm my refund which I have not received my order number #1324886081.