Exactly As Promised
BLT has been as helpful & informative as they can be given the current situation. I've received constant updates about my order from their customer service department, and the site is updated near daily with news on backordered items. They're very upfront about what to expect when ordering, and the experience was exactly as expected after taking five minutes to read around the site. "They have enough time to respond to negative reviews, but they can't ship my order??" Order some critical thinking skills. Different departments handle different issues. Stephanie from Customer Service isn't going to hop in her 2001 Kia Rio and hand deliver your stuff to the warehouse if it's running late. BLT very clearly states that they are a reseller and have no control over how many units a supplier sends, or when. If you're upset that you've been on the waitlist a few months, be aware that most manufacturing industries (at least where I am) are barely limping along. They're not going to be able to magically conjure up a graphics card for every ham-and-egger who needs it Right This Instant when hardly anyone has the raw materials to work with. Be patient.
