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Gary

英国

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Vitilanebike

Avoid at all costs terrible company

Purchased a m5 bike a few weeks ago rode fine for 2/3 days then began showing its true colours. Bike is the worst quality bike I have ever seen in my life. Everything is falling apart on the bike and Vitilan are avoiding my emails and messages. They do not like returns or anything which costs them any money. Keep well well away from this company. They are borderline scammers. Just do a quick online search about this company. Don’t give them 1p they will take your money send you trash and there’s no support at all. Soon I will contact my credit card company to do a chargeback. Avoid at all costs. Worst bikes, worst customer service I have ever encountered. If there was 0 stars I would have selected that.

2026-09-03