Do not endanger your families
Me and my family were sent to a death trap. Within minutes of arriving at the property, two of my daughters got locked into the bathroom because the door handle was faulty. I called the property owner and booking.com immediately, but 45 minutes later my kids were still trapped in the bathroom. One of my daughters has asthma and the extractor fan was not even working. I had no choice but to call the fire service, who thankfully arrived very quickly and got my kids out. With booking.com and the landlord, I agreed full compensation and to continue the full stay free of charge, only to find later that both parties failed to honour their agreement. The landlord threw us out one day before our checkout was due, and booking.com only refunded us one third of the total price, after agreeing a full refund. In my experience, booking.com only care about money, and their customer service is a complete and utter waste of time.