Worst customer service ever encountered
Worst customer service ever encountered in my life with zero communication skills.. I purchased a head unit from seicane a while ago which worked fine most of the time but whenever something did go wrong they didn't care and just told me to visit a shop local to me as they were not able to help me.. I decided to give them another shot on another unit for another car when I was quoted $218 for postage from China to Australia. I emailed them and questioned why postage is so expensive when I only paid $65 on the last unit I purchased and was told the item was "too heavy" and "travelling such long distance" As I explained to "Alice" once again that I only paid $65 shipping the last time and that other companies in China offer free postage on the same item, I was simply offered a 3% discount. Never again will I waste my time or money with this company and I recommend people buy from elsewhere