I had trouble when I received a box of catheters
I had trouble when I received a box of catheters. One of my catheters was totally bent at a 90-degree angle, and I emailed them to let them know. They emailed me back right away and wanted to know what they could do to make it correct for me. I informed them that I didn't know what they could do. The gentleman asked me if they could send me some new catheters to make up for the problem that I had. I informed him that they could do that. He wanted to know how many I wanted, and I informed him that he could send me four catheters. He said he could do that and apologized for what had happened.