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Mira Mise

美国

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AOMEI Technology

They don't want to honor their own 90 day guarantee

Trying to move my data from my laptop to a new pc. I followed the instructions on AOMEI's site, but it not only didn't work, it caused issues with the new pc that required me reinstalling windows to resolve. As it was within the 90 day refund grace I sent an email asking for a refund. Instead I've gotten replies that just repeat what the instructions on the site said and imply I should just try again. I've just sent a third request stating I don't trust the product enough to try a 2nd time. I should not have to ask for a refund 3 times. If I'm not given a refund after this I will call my credit card company to try and resolve the issue through them.

2023-10-23