I downgraded my previous x2 5 star…
I downgraded my previous x2 5 star reviews purely due to Onyx. I was trading silver (silver a and gold have been my main assets for 3 months, before the hype, before the boost in liquidity). I entered a position on silver, tried to drag and drop my stop loss and nothing appeared on my screen, so I tried again and tried to drag a TP also to see if that would work.... nothing. I eventually logged out and back in to see around 7 or 8 orders on my screen... not even stop losses but they'd somehow been converted into long orders... what a joke. One advisor said "yes I see a stop order being rejected right there, leave it with me" ...suddenly Joe barged in saying it was the lack of liquidity...Hahaha give me a break, if it was 3 years ago I'd understand but there's actually more liquidity in silver now than back then. And that was that. They even admitted that had it been an eval they'd have reset it....so whats different about an exhibition account? The money is different, for me to reset that account its 649 dollars which isnt happening. So I have one wasted exhibition that I worked 9 days on (7 days for eval and 2 for exhibition) busting my arse on, one agent agreeing with me then the final just wanting the money. No chance, ive started an eval all over again and I will not be paying to reset the exhibition, that can stay there until it's reinstated or nothing And surprise, I connected to my ATAS PRO with no issues at all. I still like the firm, its just that these issues are brushed under the carpet and others having the same issues are palmed off wirh "browser issues" people that dont know any different (im an experienced trader myself) and I can tell you now that those types of order failures are PLATFORM issues EDIT; they asked for further information to have this taken down but then never replied with any solution so re submitting and cancelled every single subscription i had with them