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马来西亚

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Galaxycove

Absolutely terrible customer service

Absolutely terrible customer service. I never received my order. I called the mailing company the Royal Mail and they said able to give a compensation claim to the sender (Galaxy Cove) for my package so that Galaxy Cove could give me a refund, as I never got my package. She refused to file a compensation claim and hit me with a reply: "We are unable to assist you any further. We apologize for any inconvenience caused. Thank you. Warm regards, Veronica Sales Associate" Nasty nasty company.

2021-04-27有帮助 1