Payments for life or back catalogue is locked.
Musicbed are - by no small margin - the most expensive music licensing platform available. Most of their monthly subscriptions are equal or close to any of their competitors yearly prices, as such it’s safe to assume that customers expect a lot from this brand. Unfortunately Musicbed on no level delivers. Initially the music choice seems adequate - it doesn’t strike me as larger than their competitors but the quality has always been high (although this is obviously completely subjective!) what is disappointing is the way in which Musicbed fail to keep up with their competition. I produce mainly wedding films and as such often seek the same kind of songs, I noticed within a few months that I was just coming across the same old songs again and again with little new appealing content. While there is certainly new content, it is nowhere near the level you would expect for such an expensive website. That said my main issue with Musicbed is their billing. I’ve been with Musicbed for around two and a half years and last month a payment was missed without me realising (I hadn’t been using the site much on account of the lack of new content I could actually use) - as I have not entered into any kind of contract with Musicbed and they had ceased to provide any kind of service my account should have been paused or put on hold. Instead of reinstating my account when the next payment went through Musicbed completely locked out my account. I couldn’t visit my account page, contact Musicbed, view past licenses or do anything at all on any Musicbed URL despite a payment having just been made. The only way for me to contact them was through a PayPal dispute in which they told me the account would not be reopened until there was no outstanding balance. So users are expected to chase at an outstanding balance that continues to increase despite no service at all being provided (not to mention invalidating their previously provided service by denying users access to their licenses and library) Effectively this is a site that - once you are foolish enough to sign up for - attempts to completely lock users in forever with their entire back catalogue and library serving as leverage. All of this without any contract at all in place. Genuinely one of the most appalling business plans I’ve seen from any subscription based company and absolutely reeks of being the kind of morally bankrupt company you should avoid at all costs.