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Patrick Brackett

美国

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Ledsupermall.com

Seller communication non-existent.

My purchase finally arrived the day after I wrote to inquire about not having received my item and having no tracking info or any communication from your side other than purchase/shipping confirmation email. Everything is good with the product and packing, the only reason for the 4*was because the time of delivery was a bit much when other pkgs ordered long after arrived well before yours, which spurred my need to inquire about my purchase, and when I realized I did not have any account, order or tracking info on your website, I wrote my email. Literally less than 12 hours later and my package arrived. I guess I should have been more patient but exceeding 3 weeks on delivery seems long, especially when I couldn't track the shipment... I think if someone makes a purchase from your inventory regardless of how they found their selected item, the confirmed order should be automatically provided a tracking number and optional updates at advancing stages. Would go a long way to ease customer anxiety... Just saying.

2021-05-03已认证