DO NOT BUY ANYTHING FROM THIS COMPANY
DO NOT BUY ANYTHING FROM THIS COMPANY. I ordered a set of Pyjamas and instead, 1 month later I received a cheap damaged dress. This dress must have been worth £5 (if that), when I’d paid £25 for the item I wanted and never received. I tried to email YOINS but the website kept saying my order number didn’t exist in their system! I tried live chat, but no one answered. Finally I tried live chat again informing YOINS I am asking PayPal to investigate this and also that I was getting in touch with the ombudsman for my money back. Finally they answered me back and I did get a refund (shipping costs are none refundable). It was like getting blood from a stone for a response, if I could give them 0 stars I would. AVOID at all costs! ** They’ve replied to me on here which I can’t believe! Wow, if only you were this attentive and responsive when I was asking for help from you.
