They refuse an exchange or return
I purchased pants that were too small for me which I didn’t know would be the case as I went off the reviews and many said to size down. They were not on final sale because I have a receipt. When I asked for a refund they said it’s final sale and sent me a generated receipt, not the one with my name on it which I had. I asked for at least an exchange. For a week now I’m going back and forth and I think there’s a language barrier with the staff. Their refund policy states items can be returned if they don’t fit. The issue is they won’t let me. They asked me to donate the pants to friends and family. This is bizarre and unethical. Stay away from this brand!