Horrible CS
After a week of my product not shipping, I reached out to ask where it was. Apparently, they were out of stock and neglected to tell anyone. I got fed up and asked for a full refund, including the membership fee, because I do not want to be associated with this awful company. They told me I would get a full refund in an email, which I still have, but kept $12 for the membership fee. If I don’t get my money back, my bank will be my next call. I was looking forward to supporting the company since the founders were in my business frat, but they must have taken a huge step back for the company to turn into this.