I posted here that I was unhappy with…
I posted here that I was unhappy with being charged for a return when the ordering site did not show the ways that a return would be processed. Full price a credit note, exchange a free return but just a return without a new order a charge. I today received an email that I had been refunded full price. If three shoes, though nice, did not fit I saw no point in trying again. So well done and thank you to both Trust Pilot and Vivaria