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Louise Barfield

英国

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Novaloro

STAY AWAY FROM THIS COMPANY!!

Disgusting company told them I haven’t received the item they keep saying over and over in emails check with the post office etc, I was given a tracking number for yodel I followed it and says delivered it hasn’t!! It is their responsibility as the seller to chase up missing parcels as they have the insurance to claim back on it’s not for me to chase the contact of buying is with them not the courier company, I have asked for a full refund and still say the same thing check with your post office, it isn’t Royal Mail so it’s obv they don’t understand how the delivery systems work in the U.K. I’ve lost £25 and don’t have the item. Wish I had checked on her first but it makes u think it’s a company in the U.K. but after following the tracking status it was coming from Wuhan, China!!

2025-09-28