I placed an order which was cancelled but money was never refunded!!!
I placed an order which was subsequently cancelled. This is fine BUT the problem is that Qoo100 refused to refund the money I paid and their website does not offer any direct contact, and having tried searching for a HelpDesk e-mail address, they chose to ignore my email pertaining to where the money went? This company should be reported for scamming and cheating, in my honest opinion as the money I paid was part of my NS reward payment, and only an insignificant amount. However, it is just the evasive replies they gave my brother when he called them and having no reply from them that are the most annoying factors as far as I am concerned as it reeked of a company that does not care about customers and are trying to rip as many customers as possible. My advice to potential customers: AVOID BUYING ANYTHING FROM Qoo100 as the possibilities of having your money stolen is 99%.