Been waiting 5 months for a CPU
I placed an order for a 5950x AMD CPU on November 17th, 2020. When making this order, ShopBLT made it clear that that the item was not in stock, but is on order into our warehouses. They also let me know that the ETA for the item to arrive from the factory was 11/27/2020, and that that was not an ETA that was set in stone but could change depending on what information they received from the manufacturers. I thought, okay, I know that this is essentially a good estimate for when they would receive the CPU (and I would receive it about ~1 week after they got it). I would've been very happy with receiving the CPU before the end of the year, especially considering the current circumstances. And then the delays started coming in. First, pushing it back a week at a time, and later by entire months. I've received 17 emails in a row saying that there was a delay in receiving the item from manufacturers and pushing back the date. This is not the way a business is supposed to operate. I know that the company will respond to this post saying something along the lines of "You knew what you were getting into! We told you that the dates were not set in stone! And anyways, its the manufacturers fault for ringing us around on the orders!". These are all pretty much just excuses. Yes, you said that dates were not set in stone, but there was no indication I would be waiting almost half a year. Yes, these are unusual times, but you can compensate for that in the orders you take in in the first place. If you don't think you'll get it for at least 3 months, then let me know that so I can decide whether or not I want to stay in the queue. Yes, you didn't charge me, but you set up an expectation (18 times in a row) and continually failed to meet it. I don't know if Bottom Line Telecommunications is deceptive, but I do know that they have not acted responsibly in their taking of my order. I'm not going to continue to wait on them, and you shouldn't place an order with them.