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Cedric Ong

新加坡

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DBS Bank

Horrible Customer Service

I was trying to get hold with of a customer service online today via phone banking. After a long wait online for 35 mins still not a single soul is available super frustrating, service far room for improvement. In addition, have requested a week ago to lift out the cash advance fee as accidentally used the wrong card as atm for withdrawal confirmed with the customer service on 27/04 n yet I was billed in my May statement? Poor customer service.

2021-05-20