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Russell Stankina

美国

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Payaler

Somewhat satisfied

I ordered four dresses, three of which were perfect. Unfortunately, the fourth dress didn't fit - actually it seemed to be constructed incorrectly. Anyway, I tried to return it and was informed I would have to pay the shipping of $14.99. The dress cost $43.99 and they offered me a refund of $16, which after several emails back and forth, ended up refunding me $29 and told me I could keep the dress. So, as I appreciate the refund and not having to return the dress, I am still out $15 for a dress I cannot wear. As the other three dresses were very nice and fit well, I guess my experience was mostly positive. Customer service was very polite and courteous and did work with me until I was satified.

2022-07-31