It's a SCAM!!!
11/202022 I finally receive an email from Rosegal saying they have shipped a partial shipments of my order. This is amusing and infuriating at the same time since the last email I sent I requested them to CANCEL my order and send a COMPLETE REFUND. I am completely disappointed with my experience with Rogal. IF this was a legit company it wouldn't be so hard to CONTACT SOME ONE IN PERSON!!! STILL EXTREMELY UNHAPPY!!!! I no longer need the things I ordered since I had to purchase a dress to wear to my husband's Christmas party being how this order was NOT EXPEDITED AS STATED AT THE TIME OF PURCHASE!!!! I ordered $158.93 0n 11/11/2022. Rosegal took money from my banking institution and sent me an email thanking me for my purchase saying it had been processed. That same night Rosegal send me ANOTHER email saying "they will process my order asa I pay for my purchase". I answer this email explaining it has been paid for and recieve nothing back from Rosegal. I try to call Rosegal on 11/17/2022 and sit on hold for about an hour. Then a recording comes on and tells me "no one is available to take my call and please leave a detailed message which I do. I received no call back . 11/18/2022 I call Rosegal again at an earlier time of day. Put on hold AGAIN by the automated system, just to recieve the EXACT SAME MESSAGE saying "no one is available to take my call, leave a message!". Again I leave a message. Still NOTHING from Rosegal! This was a purchase that was SUPPOSED TO BE EXPEDITED and it's been a full week!!! I'm taking this to my banking institution, my state Attorney general and every social media outlet I know of!!!