Why such bad reviews??
After looking at video reviews of the Pocco X3 I was interested getting one. At the time mi.com had a group buy running which meant I got a great deal. In the process of purchasing I checked the reviews here which made me nervous, but I figured I'm buying via PayPal and my credit card so have double protection. However I was expecting problems. Well the day after purchase the phone was shipped. Would it arrive? How long would it take? Would the phone be in the box? Would it work? These were all my concerns because of the reviews. Well the phone turned up the very next day after shipping, it was a Saturday! The phone was in the box, it did work and I am really pleased with it. So from my perspective I received excellent service and I would use them again.