I received the V30SE at a significant…
I received the V30SE at a significant discount from the price listed on their website. Fortunately, I used PayPal so I am currently disputing the charge as I received a defective unit. The ONLY method to contact the seller is email through their website. Although the site has a Chat function, nobody is ever available so I was told to wait for an email. Long story short, they only agreed to send me replacement remote if I close the PayPal case. Really? Also, although the address listed on this website is in the USA, the sellers name on PayPal came back as 深圳市橙汁能量科技有限公司 which would explain the 2 week turnaround time. UPDATE: 10/2/2022 I was contacted by another customer service representative and offered a complete replacement unit if I update the review, which I agreed to do. I am glad their customer service responded and look forward to providing an honest review of a working unit.