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_buttercupxoxo_

美国

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Tinashe Hair

NEVER AGAIN

I ordered an yaki straight headband wig. Tinashe hair emailed me stating my order was lost in transit and that they can send me another wig but they were sold out of the yaki straight headband wig. They gave me two different options that I nicely declined and asked for a full refund. After going back and forth for a day, they finally said they would issue me a full refund. FOUR DAYS LATER, I received another email stating my order was shipped out and that I should receive it in 3-5 business days. (Are you confused like I am??) after spending another day going back and forth through email. Ive given up and contacted my bank to start a dispute in order to get my money back. The time and energy that I wasted, they definitely lost me as a customer.

2021-05-27已认证有帮助 1