Shady Company
I placed my order on April 10, 2021. I got a personalized pods and a "free" dispenser. After a full month, i had received nothing. The chat option on the website is pretty useless so i emailed. After a few days, i did receive a response and a phone call. I was told that their supplier had run out of the things necessary to make their vitamin pods. I asked why wasn't i told, or at least received the rest of my order. They said they had "just" found out about the supply issue and that they preferred to ship everything together. After a few days i called back, good luck getting through, and asked for a supervisor. She explained the same thing but told me not to worry, she would send out the dispenser as well as my vitamin pods and some extra free pods. I said ok. 2 days ago, a full 6 weeks after my order, i received a water bottle and 2 vitamin pods. No dispenser. I called, couldn't get through. Tried chat. Nope. They're busy. Email? I've sent 3. No response. It is now almost 2 months post order. Their website still lists my order as pending. I filed a claim with my bank and will get my money back that way.