Return Policy is terrible for customers
As much as I was able to find what I needed on the website, the return policy is 'Draconian'. They require the packages not to be opened, or they won't accept a return. How can you determine if the product will work in an application without taking it out of the box/wrapper? This is a very bad business model. If the item hasn't been used, it should be returnable no matter what package it is in.