AWFUL customer service
I was excited to try their products. However, when I received the lash and brow serum I could not get serum to come out with the lash brush. I tried over and over again and all that happened was that a very little bit clumped up and clung to the very inside but nothing on the bristles. I contacted customer service and they said they would refund me once I returned the item AT MY EXPENSE!!! I was like oh you say how you stand behind your products but don't let them fool you. They want ME to pay to return an item of theirs that I bought that doesn't work. I despise companies like this. They have ZERO integrity and they get away with it. I am returning everything I bought from them even though I have to pay return shipping because they don't deserve a penny of my hard earned money and I will NEVER buy anything from them.