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Toastyliving

Poor quality tv, poor after sales

Purchased the tv in February 2020. Arrived in mid February 2020 without remote. Vendor came few days later to deliver a faulty remote in which replacement to be done at their showroom. Tv went out in early February 2021, texted them to request diagnostic and repair. Took 2 weeks for the technician to come down & bring back the tv to their repair location. Mid March came the reply. Vendor unable to repair the tv and promptly went silent when asked to rectify the issue. Tv wasn't sent back to buyer and is still with the vendor. Thus, seems like paying $700++ just to rent a tv from the vendor. Poor after sales, warranty won't be acknowledge & poor tv quality. Like other 1 star reviews have mentioned, Tv definitely won't last. Purchase at own risk.

2021-06-03