This company is a joke and especially…
This company is a joke and especially the customer support/no support,,I bought a used dvr that needed the password resetting and they would absolutely not help at all,they said it is for security reasons,,so why did it take me 5 mins online to get the password removed by a none hikvision sorce???? Security Reasons??? Your a joke,it took me a few presses of a keyboard to get it unlocked,but because they are so insecure,I am gonna change it for a Swann,goodbye