One of the worst experiences I've ever had buying something online
I bought the shoes according to the color style and size that was correct for me. When I got the shoes they did not fit me they were about a quarter of an inch too big in the back. When I contacted customer service they told me to take a picture of the label take a picture of the damage to the shoe so that they can best decide how to help me (what....) She also told me that I had to respond within 24 hours or they wouldn't be able to help me. I've been working 14 days without a day off, one day off and then started all over again. One day off and another 14-day stent. I was not able to just comply with this customer service demand. I also wasn't sure how to attach the pictures to the email for me to send it to her. But the pictures were not even relevant to my complaint the shoes did not fit and I just wanted to return label. I finally got somebody to help me and I describe my problem and sent it, the next morning I get an email that tells me sorry we were giving these shoes at a 45% discount, and because of that we're not going to be able to refund your money. The only thing I could think of to tell you is to give it to a friend or donate it to charity. This lady told me to donate it to charity and tough they weren't going to return my money wow. Outrageous. Thank God I was able to find the exact website that I bought these shoes through and I was able to figure out what credit card I had put it on. I called my credit card company and bitched like a mother. They'll take care of me because this company sure as hell won't. Thank God I paid for it with a credit card or else I would have had it stuck up my you know whatter. Do not buy from this company they are a rip off. I'm going to report them to the better Business bureau I'm also going to report them to the Federal trade commission and I'm going to write a bad review on the their website to warn other people of the horrible way that they do business. That was awful. The shoes are also look like something that you could buy in a five and dime store. These were supposedly orthopedic sandals, yet I could bend them in half like they were a flip flop. The nerve of them to advertise themselves the way that they did. and ever since I bought them and I'm looking for the internet I see countless bad reviews I'm just going to let it go with that don't buy from them you'll regret it.