I urge you avoid buying from this company
My son recently purchased the Ender 3 v2 3D printer from Creality, saving up and even selling a beloved console to afford it. Unfortunately, upon opening the package, he discovered that several pins on the printer's components were bent. Despite multiple attempts to contact Creality via email and phone, we have received no response. This is extremely disappointing, as it leaves us with a damaged product and no avenue for support. I urge potential buyers to consider this experience before purchasing from Creality. Their lack of customer service is unacceptable.