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美国

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BetterMed Urgent Care

Patient care experience

The nurse, NP as well as PA there are amazing, friendly and extremely helpful! The lady who sits at the front desk on her cell phone the entire time is not so friendly and helpful though. When entering the building, she had a bad attitude and lacked customer service altogether. She then walked me back to the room and continued to be rude. Especially when I asked for a specific doctor who I told would be there the day of my appointment. It was not a big deal though because I didn’t mind seeing the other physicians but she clearly expressed her annoyance with my questions. I rate the facility overall 4 stars because the rest of my visit was great and every one of the other staff members were fantastic with their patient care.

2021-06-10已认证