Limited returns policies when dealing with overseas firms
Unfortunately bridesmaid dresses were not colour described. I tried to return but was told seller is based in China, postage would be charged to me and may never arrive. instead I was eventually offered a 50% refund (so I'm out of pocket £60) and to keep the dresses (I cant do anything with). I appreciate I got some of my money back here but the returns policy does state 90% refund on returned dresses. therefore, international shipping issues shouldn't be my risk as a customer, when the seller ultimately chooses to trade with the UK and doesn't have its own protections in place.