Once again, excellent customer service all around
I was having trouble with my new phone not getting the best service (calls getting dropped). The team worked diligently to find the problem and make recommendations regarding solutions. They sent timely emails and kept me up to date with their troubleshooting. I will be switching from Reach Verizon to Reach T Mobile in order to access 5G service with our 5G phones. This will also save us money every month and give us more data with the plan I selected. Nadeem was very patient and answered all my questions via online chat. I have ALWAYS received excellent service. Highly recommend this company!!