Quality products, garbage service
If you are patient and don't have much of a hurry, I've heard that this is a pretty trustworthy website. In terms of products, the selection may be smaller than on other websites, but the items are fairly priced (in the eyes of a beginner lolita) and the quality of said products really lives up to the price. I ordered the Holly Marine dress and the Panda Maid dress along with some accessories, including an underskirt. The dresses fit me excellently, and while the Panda Maid dress was a bit wrinkly its nothing that ironing can't fix. If this review was only based on products I'd gladly give it 4, even 5 stars. Service gets a solid 1 star from me. For one, while ordering we specifically picked DHL as our shipping method. While products were fairly priced shipping was a whopping 70€, and we didn't even get DHL, we got FedEx. For context: FedEx, at least here in Finland, is untrustworthy at best. This upsets me because I can somewhat understand paying 70€ for DHL, but for FedEx? Under the claim that we will receive our package from DHL? That gesture isn't on the level of an insult anymore, it's on the level of a slap in the face. The processing time for items is buried deep, deep in the information, and I am pretty sure when I ordered from the website it simply wasn't there. The fact I didn't know there would be an extra delay to my order definitely didn't help the situation. The Panda Maid dress, despite supposedly being in stock, had to be ordered and due to some undisclosed delays costed an extra week of waiting. If you're a person who isn't bothered by bad customer service, LolitaWardrobe is a good choice. However, if you prefer not being treated like a disposable napkin, I wholeheartedly recommend picking another website.